Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect your personal information such as your name, address and email address.
When you browse our online store, we also automatically receive your computer's internet protocol (IP) address.
Email marketing (if applicable): With the information collected during your online purchasing process, we may send you emails about our store, new products and other updates. You may unsubscribe to such marketing activity at any time.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, your consent is implied that we may use your personal information in connection with the specific reason (i.e., purchased products), or for Pine Hill’s marketing efforts.
We may use your information for marketing or other internal reasons, without directly requesting your consent. You are free to unsubscribe at any time by clicking the link at the bottom of all correspondence or emailing Contact@PineHillTrailers.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law or compelled by a court of law to do so, or if you violate our Terms of Service.
SECTION 4 – BIG COMMERCE
Our online store is hosted on Big Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Big Commerce's data storage, databases and the general Big Commerce application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Big Commerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Big Commerce's Terms of Service here or Privacy Statement here.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed solely by this Privacy Policy or our website's Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. By visiting our site and clicking on links to third-party sites, you expressly acknowledge that Pine Hill is not responsible for the privacy practices of such other sites, and has no liability to you whatsoever in connection with those privacy practices, and encourage you to read such third parties’ privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take commercially reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with as AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state/province/state of residence, or that you are the age of majority in your state/province/state of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify any provision this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, or simply want more information contact our Privacy Compliance Officer at Contact@PineHillTrailers.com or by mail at:
Pine Hill Trailers
Privacy Compliance Officer
2969 Lincoln Highway East
Gordonville, PA 17529
Pine Hill Trailers
2969 Lincoln Highway East
Gordonville, PA 17529
Toll Free Phone: 888.897.1925
Local/International: 717.288.2443
Fax: 717.288.2436
Office Hours: Monday - Friday: 7 am - 5 pm
Saturday: 8 am - 12 pm
Closed Sunday