Shipping policy

SHIPPING

Orders placed by 2pm (Eastern) will qualify for same day processing. Call 717.288.2443 with questions or concerns. 

To return your product, you should mail your product to:

Pine Hill Trailers
Ecommerce Division
2969 Lincoln Highway East
Gordonville, PA 17529

Items damaged in delivery from Pine Hill to you, will receive a complimentary return shipping label. In all other circumstances, you will be responsible for paying your own shipping costs for returning your item for any other reason. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Pine Hill is not liable for any delay damages whatsoever in connection with the shipment of any exchanged products to you.

If you are shipping an item over $30, you should consider using a trackable shipping service or purchasing shipping insurance. Pine Hill is not responsible or liable for any products lost in shipment from the customer to Pine Hill.

 

FREIGHT SHIPPING

For items that require freight shipping, please select "Pick up in Store". A Pine Hill representative will find the most competitive pricing, then contact you with shipping options.